r1777 Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains exactly what personal data r1777 collects, how it is used, how long it is kept, and what rights you have as a player on the Platform.
About This Privacy Policy
This Privacy Policy ("Policy") describes how r1777 ("the Platform", "we", "us") collects, uses, stores, shares and protects the personal data of individuals ("Player", "User", "you") who access or use the services available at r1777.pro. By creating an account or using any service on the Platform, you acknowledge that you have read this Policy and consent to the practices described herein.
r1777 takes the privacy of its players seriously. The Platform is designed to collect only the information that is necessary to operate the service, process payments, verify identities, and comply with applicable anti-money laundering and responsible gaming obligations. We do not sell player data to third parties for marketing purposes under any circumstances.
Information We Collect About You
r1777 collects personal data in the following categories. The exact data points within each category depend on the nature of your interaction with the Platform and any identity verification requirements that apply to your account.
- Registration data: your mobile phone number, chosen username, date of birth, and the password you set at the time of account creation. This data is required to create and maintain your account on r1777.
- Identity verification (KYC) data: a copy of a government-issued identification document (such as a National ID card or passport) where we are required to verify your identity. This data is collected only when KYC is triggered and is processed securely.
- Transaction data: records of all deposits and withdrawals, including the payment method used (e.g. bKash, Nagad, Rocket), transaction amounts in BDT, timestamps, and transaction reference numbers. This data is retained for financial record-keeping and regulatory compliance purposes.
- Gameplay data: records of games played, bets placed, wagers settled, bonus usage, session duration, and game outcomes. This data is used to calculate balances, resolve disputes, detect suspicious activity and improve the gaming experience.
- Technical and device data: IP address, device type, browser type and version, operating system, session cookies, and referral source. This data is collected automatically when you access the Platform and is used for security monitoring, fraud detection and service optimisation.
How r1777 Uses Your Personal Data
r1777 uses the personal data it collects for specific, limited purposes. The Platform does not use your data for purposes beyond those listed below without obtaining your explicit consent.
- Account management and service delivery: to create and maintain your account, process your deposits and withdrawals in BDT, verify your identity where required, and provide access to games and betting markets.
- Fraud prevention and security: to monitor transactions and gameplay for indicators of fraud, money laundering, account takeover, bot usage, and other prohibited activities. Automated and manual review processes may be applied to flagged accounts.
- Responsible gaming compliance: to monitor account behaviour for signs of problem gambling, enforce deposit limits and self-exclusion arrangements requested by players, and provide support to players who may be at risk.
- Customer support: to respond to your queries, complaints, and requests submitted via live chat or email. Support interactions may be logged for quality assurance and dispute resolution purposes.
- Platform improvement: to analyse aggregated, anonymised usage data to identify technical issues, improve page performance, optimise game loading, and enhance the overall player experience. This analysis does not identify individual players.
Your Core Privacy Rights at r1777
All data transmitted between your device and r1777 is protected by SSL (Secure Sockets Layer) encryption. This means that your personal data, payment details and account credentials cannot be intercepted in transit by third parties.
r1777 does not sell, rent or trade your personal data to any third party for commercial or marketing purposes. Your data is shared only with essential service providers (payment processors, identity verification services) under strict contractual confidentiality obligations.
You have the right to request a copy of the personal data r1777 holds about you at any time. Requests can be submitted by contacting support via live chat or email. r1777 will respond to verified data access requests within a reasonable period.
When an account is closed, r1777 will delete or anonymise personal data that is no longer required for regulatory or legal purposes within the applicable retention period. Data subject to legal hold obligations will be retained for the minimum period required by law.
When and With Whom We Share Your Data
r1777 shares personal data with third parties only in the limited circumstances described below. In each case, data sharing is governed by contractual agreements that require the third party to handle the data in a manner consistent with this Policy.
- Payment processing providers: transaction data (amount, method, reference) is shared with the relevant payment service provider (e.g. bKash, Nagad) solely to process the deposit or withdrawal you have requested. r1777 does not store full payment account credentials on its own servers.
- Identity verification providers: where KYC is required, identification document data is shared with a contracted identity verification service. The verification provider operates under strict data processing agreements and does not retain your data beyond the verification purpose.
- Game technology providers: certain gameplay data may be processed by the game studio or platform provider (e.g. Pragmatic Play, Evolution Gaming, Spribe) whose games are hosted on r1777. This is limited to data necessary to render the game and record its outcome.
- Legal and regulatory disclosure: r1777 may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities when required to do so by applicable law, court order, or in connection with the investigation of suspected fraud or financial crime.
How r1777 Uses Cookies and Tracking Technologies
r1777 uses session cookies and similar browser-based tracking technologies to operate the Platform. These technologies are limited to what is strictly necessary to maintain your login session, protect your account from session hijacking, and record your cookie consent preference.
- Strictly necessary cookies: these cookies are essential for the Platform to function. They maintain your authenticated session between pages and protect against cross-site request forgery (CSRF). These cookies cannot be disabled without breaking the Platform.
- Analytics cookies: r1777 uses anonymised analytics data to understand how players navigate the Platform, which pages experience the most traffic, and where technical errors occur. This data does not identify individual players and is not linked to account data.
- Preference cookies: these cookies remember settings such as your language preference so you do not need to reset them on each visit. They do not track your activity across other websites.
You may disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent the Platform from functioning correctly and may result in you being logged out of your account automatically.
How Long We Keep Your Personal Data
r1777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. As a general guide: account data is retained for the duration of the account and for a minimum of five years following account closure; transaction records are retained for a minimum of five years from the date of the transaction; KYC documents are retained for the period required by applicable anti-money laundering regulations from the date of verification.
When personal data is no longer required to be retained, r1777 will securely delete or anonymise it. Anonymised data — where all identifying elements have been irreversibly removed — may be retained indefinitely for statistical and product improvement purposes, as it no longer constitutes personal data.
Rights You Have Over Your Personal Data
Players whose data is held by r1777 have the following rights in relation to that data. To exercise any of these rights, please contact support via live chat or at [email protected]. r1777 will verify your identity before processing any data rights request.
- Right of access: you have the right to request a copy of the personal data r1777 holds about you, along with information about how it is being used and with whom it has been shared.
- Right of rectification: if any personal data r1777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the specific details you wish to update.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires its continued retention. This right is subject to applicable regulatory minimum retention periods.
- Right to restriction of processing: in certain circumstances you may request that r1777 restrict the processing of your personal data (for example, while a dispute about the accuracy of the data is being resolved).
- Right to withdraw consent: where data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
r1777 aims to respond to all verified data rights requests within 30 days of receipt. If a request is complex or there are a large number of requests, this period may be extended. You will be informed of any extension and the reason for it.
How r1777 Protects Your Personal Data
r1777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that restrict employee access to personal data on a need-to-know basis, regular security reviews of Platform infrastructure, and OTP-based verification for sensitive account actions such as withdrawals and password changes.
Despite these safeguards, no digital platform can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to players, r1777 will notify affected players as soon as reasonably practicable and will take all available steps to contain and remediate the breach. Players are also responsible for keeping their own account credentials secure and should not share their password with any third party.
Protection of Minors — 21+ Policy
r1777 does not knowingly collect personal data from any person under the age of 21. The Platform is designed exclusively for adults. All registration flows include an age declaration and r1777 may request age verification documentation at any time. If it is determined that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the account will be closed.
Links to and Integrations with Third-Party Services
The r1777 platform integrates with third-party services including game providers (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi), payment processors (such as bKash and Nagad), and identity verification partners. Each of these third parties operates under their own privacy policies and data processing terms. r1777 is not responsible for the privacy practices of these third-party services beyond the contractual obligations it imposes on them as data processors.
r1777 does not control the content, privacy policies, or data practices of any third-party service. Players who interact directly with a third-party service (for example, by using a mobile banking app to complete a deposit) do so subject to that third party's own terms and privacy policy.
Changes to This Privacy Policy
r1777 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make changes, we will update the effective date at the top of this page. Where changes are material — for example, if we introduce a new purpose for processing your data or share your data with a new category of third party — we will endeavour to notify you via your registered contact details before the change takes effect.
Your continued use of r1777 after any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you should stop using the Platform and close your account. The most current version of this Policy is always available on this page.
Privacy Queries and Data Rights Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a potential privacy concern, please contact the r1777 support team. Our team is available 24/7 via live chat on the Platform and aims to respond to all privacy-related queries promptly.
You may also contact us by email at: [email protected]
Your data is protected. Visit our FAQ for common privacy questions, or learn more about who we are on our About Us page.
Read Our FAQ About r1777